Ugene  /ˈtrō-fē/  — from Greek: nourishment  ·  We nourish skin, restore vitality, and elevate your natural essence
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Facial Skin Care

Our medical-grade facials and skin treatments go far beyond relaxation — they are clinically designed protocols that nourish, correct, and transform your skin at a cellular level. Partnering with SkinCeuticals, every facial is a personalised prescription for your skin's unique needs.

SkinCeuticals Facial — 01

Acne Treatment Facial

A targeted, corrective protocol to calm inflammation, clear congestion, and restore skin balance.

About the Acne Treatment Facial

Acne is not simply a surface concern — it is a complex condition rooted in excess sebum production, bacterial proliferation, inflammation, and often hormonal influence. Our SkinCeuticals Acne Treatment Facial is a medical-grade, multi-step protocol that addresses each of these factors simultaneously.

Using SkinCeuticals' scientifically validated active formulas alongside professional extraction and targeted technology, this facial clears congestion, regulates sebum, calms inflammation, and begins the process of healing post-acne marks — nourishing your skin back to a clear, balanced state.

  • Active acne (comedones, papules, pustules)
  • Oily and congested skin
  • Clogged pores and blackheads
  • Post-acne redness and early scarring
  • Skin that has not responded well to over-the-counter treatments

What to Expect

01
Skin Analysis
Your skin is assessed, acne triggers discussed, and a product protocol is tailored to your concern.
02
Deep Cleanse
Medical-grade cleansers dissolve surface oil, debris, and environmental impurities.
03
Active Treatment
Acid exfoliation, SkinCeuticals actives, and professional extractions clear congestion safely.
04
Calm & Protect
Anti-inflammatory and barrier-supporting products are applied to soothe and seal in results.

Treatment time: 60–75 minutes. Some redness post-extraction is normal and resolves within hours.

Pre-Treatment

  • Arrive with a clean, makeup-free face
  • Avoid harsh exfoliation 3 days before
  • Disclose all medications (especially retinoids, antibiotics, Accutane)
  • Accutane users must be off the medication for 6 months before treatment

Post-Treatment

  • Skin may appear mildly red or sensitised for 12–24 hours after extraction
  • Use only gentle, non-comedogenic products for 48 hours
  • Do not pick or squeeze any lesions
  • Apply SPF 50+ diligently

Frequently Asked Questions

A brief purge can sometimes occur in the first 1–2 weeks as congestion is brought to the surface. This is a sign the treatment is working. Your skin should clear and improve significantly from the second session onward.
Yes — our acne facial pairs well with LED light therapy, PRP, and microneedling as part of a comprehensive acne management plan. We'll build a personalised protocol during your consultation.

SkinCeuticals Facial — 02

Discolouration Treatment Facial

Target hyperpigmentation, melasma, and uneven tone with precision brightening science.

About the Discolouration Treatment Facial

Our SkinCeuticals Discolouration Treatment Facial is a targeted brightening and corrective protocol that interrupts the melanin production cycle at multiple stages, delivering visibly more even, luminous skin.

Using evidence-based formulas featuring tranexamic acid, niacinamide, kojic acid, and vitamin C derivatives alongside professional exfoliation and specialty masks, this facial diminishes existing discolouration while preventing new pigment from forming.

  • Melasma and hormonal pigmentation
  • Sun spots and age spots
  • Post-acne marks (PIH)
  • Uneven skin tone and dullness
  • Redness and vascular discolouration

What to Expect

01
Skin Analysis
Pigmentation type and depth assessed to select the optimal brightening protocol.
02
Exfoliation
Chemical exfoliation removes hyperpigmented surface cells to improve product penetration.
03
Active Brighteners
SkinCeuticals brightening actives are applied in sequence to target melanin at its source.
04
Brightening Mask
A specialty brightening and soothing mask seals in actives and reduces inflammation.

Treatment time: 60 minutes. Mild sensitivity possible for 24–48 hours. Monthly treatments recommended.

Pre-Treatment

  • Avoid sun exposure and tanning for 2 weeks prior
  • Discontinue retinoids 3–5 days before
  • Disclose all medications, particularly hormonal therapies

Post-Treatment

  • SPF 50+ is non-negotiable — sun exposure will undo results and worsen pigmentation
  • Avoid retinoids and exfoliating acids for 3–5 days
  • Pigmented areas may appear darker briefly before fading — this is normal

Frequently Asked Questions

Melasma is a chronic condition that can be effectively managed but not permanently cured. With the right combination of in-clinic treatment, a prescribed home regimen, and consistent sun protection, most patients achieve significant clearing and maintain it long-term.
A series of 4–6 monthly sessions is typically recommended for discolouration correction, combined with a daily home regimen. Maintenance sessions every 2–3 months help sustain results.

SkinCeuticals Facial — 03

Waterfall Treatment Facial

A deeply hydrating, restorative immersion for dehydrated, depleted, or sensitised skin.

About the Waterfall Treatment Facial

Named for the sensation of deep, flowing hydration it delivers, the Waterfall Treatment Facial is our most nourishing facial experience — an immersive, multi-layered hydration protocol designed to restore moisture at every level of the skin.

This is the facial that most embodies the spirit of Ugene — pure nourishment. Using SkinCeuticals' advanced hydrating and barrier-repairing formulas, the Waterfall Facial restores the skin's natural moisture reservoir, strengthens its barrier, and leaves you visibly plump, dewy, and radiant.

  • Chronically dry and dehydrated skin
  • Sensitised, reactive, or compromised skin barrier
  • Skin depleted by stress, climate, medication, or over-exfoliation
  • Dull, tired complexion in need of a radiance reset
  • Pre-event glow preparation
  • Post-treatment skin recovery (after laser, peels, or other procedures)

What to Expect

01
Gentle Cleanse
A mild, barrier-respecting cleanser removes impurities without stripping natural moisture.
02
Hydration Layers
Multiple waves of SkinCeuticals hydrating actives are applied in sequence, each absorbed before the next.
03
Immersive Masking
A deeply nourishing, cooling mask is applied for 15–20 minutes to seal in hydration and restore barrier lipids.
04
Glow Finish
Barrier serum, moisturiser, and SPF complete the treatment. Your skin will visibly glow.

Treatment time: 60–75 minutes. No downtime. Immediate radiance.

Pre-Treatment

  • Arrive with clean skin
  • No specific preparation required — suitable for sensitive and reactive skin

Post-Treatment

  • Continue with gentle, hydrating skincare — avoid actives for 48 hours
  • Drink plenty of water to support hydration from within
  • Apply SPF 50+ as always

Frequently Asked Questions

Yes — the Waterfall Facial is one of the gentlest and most universally compatible treatments we offer. It is an excellent choice for sensitised, reactive, or compromised skin that cannot tolerate more aggressive interventions.
Monthly is ideal for ongoing skin nourishment. Many patients also book it as a pre-event treatment for a guaranteed radiant glow, or as a recovery protocol after more intensive treatments.

Facial Skin Care — 04

Microneedling

Controlled micro-channels that awaken the skin's own healing intelligence — collagen, renewed.

About Microneedling

Microneedling (collagen induction therapy) uses a medical-grade device to create thousands of controlled micro-channels in the skin, triggering a natural wound-healing cascade — the same biological process that builds new collagen and elastin. The result is progressively firmer, smoother, more youthful-looking skin.

At Ugene, microneedling is often combined with PRP or PRF for an amplified regenerative result — nourishing the micro-channels with your own growth factors for accelerated collagen production and skin renewal.

  • Acne scarring and post-acne marks
  • Fine lines and early to moderate wrinkles
  • Enlarged pores and rough skin texture
  • Stretch marks
  • General skin laxity and dullness

What to Expect

01
Numbing
Topical anaesthetic applied 30–45 minutes before for comfort.
02
Microneedling
The device is passed methodically across the skin. Depth is customised for each area and concern.
03
Active Application
PRP, PRF, or nourishing serums are applied immediately after to infuse through open micro-channels.
04
Recovery
Skin is pink for 24–48 hours. Peeling may occur over 3–5 days. New collagen builds over 4–6 weeks.

Treatment time: 60–75 minutes. Expect 1–3 days of social downtime (redness and mild swelling).

Pre-Treatment

  • Avoid sun exposure for 1 week prior
  • Discontinue retinoids for 5–7 days
  • No exfoliating treatments in the week before
  • Arrive with clean skin
  • Accutane must be stopped for 6 months prior

Post-Treatment

  • Use only gentle, fragrance-free products for 5–7 days
  • Do not use actives (retinoids, acids, vitamin C) for 5–7 days
  • Do not touch or pick at peeling skin
  • Apply SPF 50+ rigorously — skin is highly photosensitive post-treatment
  • Avoid makeup for 24 hours minimum

Frequently Asked Questions

With proper topical numbing, most patients experience only mild pressure and a gentle vibrating sensation. The needle depth is adjusted for each area — more delicate zones are treated at lower depths.
Microneedling creates channels that allow topically applied actives to penetrate 200–400 times more effectively than normal application. PRP or PRF applied immediately after delivers growth factors directly to the dermis, dramatically amplifying collagen stimulation and healing speed.

Begin With
A Consultation

Every skin tells a different story. We'll listen to yours, assess in detail, and design a facial protocol that meets your skin where it is.

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